Returns & Exchanges

At Ritual, we want you to be completely satisfied with your purchase. If a piece doesn't fit your aesthetic or size, we offer a seamless 30-day return and exchange window for all unworn items in original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.